Privacy Policy
Who we are
Our website address is: https://petlifebase.com/
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://petlifebase.com/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
To publish photos or videos of our staff, clients, users or minors on the website, on social media, or through other publicity channels (newspapers, digital magazines etc) as well as to collect data to hold a competition, we obtain previous, explicit, indisputable and informed consent from the account owner, or in the case of those under 16, their parents or legal guardians.
Where photographs are taken of dogs that visit our Grooming Studios and shared on our social media, we will never share the owner information, unless explicated requested.
The processing of these photos will strictly adhere to the purpose for which consent has been provided.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
When you provide us with information, either in-store or online, we gather a certain amount of data from you in order to allow you to submit an enquiry, enter a competition or avail of our services. From time to time we may also gather information relating to promotional activity and any information you provide when contacting us. We also review usage patterns and use of our website(s) to help us improve our services to you.
We respect your right to privacy and take the responsibility of protecting your data and using it only in a way that you would expect, very seriously. The purpose of this policy (the “Privacy Policy”) is to outline how we deal with any personal data you provide to us. By engaging with our services, entering competitions or visiting our website(s) you are accepting the terms of this policy and in the outline below, we hope to help you to understand how we use and manage your data.
How long we retain your data
We keep your personal data for as long as necessary for the purpose for which it was collected for. Data will also be kept blocked for the time necessary to comply with legal obligations and to defend against claims.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
The personal data we collect is confidential and private and we have adopted essential security measures to avoid alteration, loss, processing or unauthorized access. Your data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store Credit Card details.